Last updated May 09, 2022
This privacy notice for Infusion Edutainment (“Company,” “we,” “us,” or “our”), describes how and
why we might collect, store, use, and/or share (“process”) your information when you use our
services (“Services”), such as when you:
• Download and use our mobile application (Infusion IES), or any other application of ours
that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights
and choices. If you do not agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at infusionedutainment@email.com
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about
any of these topics by clicking the link following each key point or by using our table of contents
below to find the section you are looking for. You can also click here to go directly to our table of
contents.
What personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with Infusion Edutainment and the
Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do you receive any information from third parties? We do not receive any information from third
parties.
How do you process my information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and comply with
the law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Click here to learn more.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able
to defeat our security and improperly collect, access, steal, or modify your information. Click here to
learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Click here to learn more.
How do I exercise my rights? The easiest way to exercise your rights is by filling out our data
subject request form available here, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Want to learn more about what Infusion Edutainment does with any information we collect?
Click here to review the notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. WHAT ARE YOUR PRIVACY RIGHTS?
7. CONTROLS FOR DO-NOT-TRACK FEATURES
8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
9. DO WE MAKE UPDATES TO THIS NOTICE?
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in
obtaining information about us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
• names
• email addresses
• billing addresses
• mailing addresses
• phone numbers
• contact or authentication data
• debit/credit card numbers
Sensitive Information. We do not process sensitive information.
Application Data. If you use our application(s), we also may collect the following information if
you choose to provide us with access or permission:
• Geolocation Information. We may request access or permission to track location-based
information from your mobile device, either continuously or while you are using our mobile
application(s), to provide certain location-based services. If you wish to change our access or
permissions, you may do so in your device’s settings.
• Mobile Device Data. We automatically collect device information (such as your mobile
device ID, model, and manufacturer), operating system, version information and system
configuration information, device and application identification numbers, browser type and
version, hardware model Internet service provider and/or mobile carrier, and Internet
Protocol (IP) address (or proxy server). If you are using our application(s), we may also
collect information about the phone network associated with your mobile device, your mobile
device’s operating system or platform, the type of mobile device you use, your mobile
device’s unique device ID, and information about the features of our application(s) you
accessed.
• Push Notifications. We may request to send you push notifications regarding your account or
certain features of the application(s). If you wish to opt out from receiving these types of
communications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application(s), for
troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must
notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact
with our Services, including:
• To deliver and facilitate delivery of services to the user. We may process your information
to provide you with the requested service.
• To send administrative information to you. We may process your information to send you
details about our products and services, changes to our terms and policies, and other similar
information.
• To send you marketing and promotional communications. We may process the personal
information you send to us for our marketing purposes, if this is in accordance with your
marketing preferences. You can opt out of our marketing emails at any time. For more
information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
• To evaluate and improve our Services, products, marketing, and your experience. We
may process your information when we believe it is necessary to identify usage trends,
determine the effectiveness of our promotional campaigns, and to evaluate and improve our
Services, products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to
better understand how they are being used so we can improve them.
• To comply with our legal obligations. We may process your information to comply with
our legal obligations, respond to legal requests, and exercise, establish, or defend our legal
rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in connection with, or
during negotiations of, any merger, sale of company assets, financing, or acquisition of all or
a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will require us keeping your
personal information for longer than 1 year.
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat
our security and improperly collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure environment.
6. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
If you are in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your local data protection supervisory authority.
You can find their contact details here: https://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.htm.
If you are in Switzerland, the contact details for the data protection authorities are available here:
https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information,
which may be express and/or implied consent depending on the applicable law, you have the right to
withdraw your consent at any time. You can withdraw your consent at any time by contacting us by
using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal,
nor when applicable law allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
If you have questions or comments about your privacy rights, you may email us at
infusionedutainment@email.com.
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-NotTrack (“DNT”) feature or setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that we must follow
in the future, we will inform you about that practice in a revised version of this privacy notice.
8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to
your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users
who are California residents to request and obtain from us, once a year and free of charge,
information about categories of personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California resident and would
like to make such a request, please submit your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services,
you have the right to request removal of unwanted data that you publicly post on the Services. To
request removal of such data, please contact us using the contact information provided below and
include the email address associated with your account and a statement that you reside in California.
We will make sure the data is not publicly displayed on the Services, but please be aware that the
data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
9. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an
updated “Revised” date and the updated version will be effective as soon as it is accessible. If we
make material changes to this privacy notice, we may notify you either by prominently posting a
notice of such changes or by directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
infusionedutainment@email.com or by post to:
Infusion Edutainment
514, Fort Street
Victoria, British Columbia VW8 1E6
Canada
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information, please submit a
request form by clicking here.